乐发彩票手机软件

COGNIGY.AI

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End-to-end enterprise conversational automation platform for customer & employee services

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Cognigy.AI is the leading Enterprise Conversational Automation Platform for building advanced, integrated Conversational Automation Solutions through the use of cognitive bots

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Graphical Conversation Editor

Manage the flow of all conversations from one convenient location

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Graphical Conversation Editor

Easy to use graphical editor to design human-like conversations quickly and without coding.

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Extend AI to Business Users

Graphical editor and easy to learn design concepts enable more programmers to create run and deploy conversations quickly and without coding.

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Real-time Previews

乐发彩票手机软件See graphical previews of your conversations as you build them directly inside the editor.

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Powerful Workflow Engine

乐发彩票手机软件Configure complex, integrated conversational experiences with unmatched flexibility.

Advanced AI-based Understanding

乐发彩票手机软件Spark the conversation with powerful, integrated Natural Language Understanding

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Cognigy.NLU

乐发彩票手机软件Understand what your users say with patent-pending innovations and deep-learning algorithms that deliver industry-leading performance.

Train Your AI

Train your AI and launch faster with Cognigy’s supervised and semi-supervised learning solutions. Cognigy.AI’s Intent Trainer lets you train your bot by reviewing the NLU results and providing feedback.

Speak Any Language

乐发彩票手机软件Cognigy NLU supports 20+ of languages including English, German, Spanish, Japanese, Chinese and many others, while also supporting language-independent machine learning models.

Integrate With External NLU

Stay flexible and in control using out-of-the-box integrations with major NLU engines including Google Dialogflow, Microsoft LUIS, IBM Watson and Alexa Skills Kit. Integrate task- and domain-specific NLU with Cognigy’s Integration Framework.

The New Era of Conversational Relationships is Here. Are you ready?

Supercharge your contact center with automated conversations and AI

Newly Developed
UI & UX

Editing Experience

Objective

A modern UI which enables business users as well as deeply technical super users and developers.

Solution

Advanced Simplicity - enabling the most advanced conversational experiences, whilst offering the simplest editing experience.

Newly Developed

Completely redesigned Flow Editor

Editing Experience

Objective

Conversations which are easily readable, yet don't limit the conversation to a rigid state-machine.

Solution

Merged Cognigy Flow & Process Editor to enable creation of easy-to-read, yet non-linear, human-like interactions that move between topics.

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Plug & Play Extensions

Editing Experience

Objective

Ability to integrate with backend systems seamlessly and without effort of coding.

Solution

Extensions are pre-built conversational modules which hook directly into the Flow Editor and can be written by anyone and deployed securely.

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Enterprise-level Operations

乐发彩票手机软件Integrate Conversational AI into your enterprise infrastructure

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Automated Testing

Perform automated regression testing of your conversations to ensure that business objectives are still met after changes have been made.

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SaaS & On-Premise

Cognigy.AI runs on Cognigy SaaS cloud or on your own infrastructure as an on-premise deployment.

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Built-in Logging

Access application and system logs from within Cognigy.AI and integrate with your existing logging tools.

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Unlimited Scalability

Cognigy.AI’s containerized micro-services architecture (Kubernetes) provides unlimited scaling and built-in resilience to handle peak traffic loads.

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Compliance & Data Management

乐发彩票手机软件See graphical previews of your conversations as you build them directly inside the editor.

Efficient Deployment with Snapshots

乐发彩票手机软件Developer Experience

Objective

乐发彩票手机软件Enabling secure deployment of bots between DEV, QA & Production Environments.

Solution

乐发彩票手机软件Snapshots enable packaging & migration of Virutal Agents and relating resources including Extensions & NLU models.

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Multi-Lingual
Virtual Agents

Editing Experience

Objective

乐发彩票手机软件Deploying virtual agents in different languages whilst sharing business logic and backend integrations.

Solution

Locales enable seamless localization of content and NLU configuration within flows, whilst keeping a common logic base for easy maintainability.

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Fully-featured Developer CLI

乐发彩票手机软件Developer Experience

Objective

Enabling developers to work with Virtual Agents on their own terms, in their own environment.

Solution

Cognigy CLI allows to manage VAs directly within any IDE (e.g. VS Code, Eclipse, etc.) and enabled integration in complex CI/CD pipelines and source control.

Developer-CLI

Customization Without Constrains

Cognigy.AI gives developers all the flexibility they need. Be part of the jyytbg.cnmunity and browse through thousands of free-to-use plugins and code samples to kickstart your Conversational AI projects.

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Integrated Developer Tool Kit

Integration framework with IDE support and command line interface for integrated CI/CD processes.
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Custom Event Hooks (Transformer Functions)

Transform channel and NLU inputs and outputs on the fly – create developer friendly platform extensions, translations and transformations.

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Cognigy Integration Framework

Connect to any system by including custom and npm JavaScript modules without constraints directly in your Cognigy.AI flows.

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Open API

乐发彩票手机软件Access every feature of Cognigy.AI through a well-documented, fully-secured RESTful API with 100% feature coverage.

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Environment Configuration

乐发彩票手机软件Control the behaviour of Cognigy.AI by customizing environment settings centrally.

Open Source Integration Framework

Integrate with CRMs, ERPs, eCommerce and more

Conversational experiences are enriched by the data they access, regardless of whether the data lives in CRMs, ERPs, RPA or other systems. Integrate with third-party data sources directly within the conversation through Cognigy.AI’s integration capabilities.

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Mobile Integration Framework

Cognigy.AI provides a holistic toolset specifically crafted to design, build and deploy advanced conversational automation solutions

Omni-Channel Experience

Deploy your chat or voice bots anywhere within seconds

Develop conversational experiences across a wide range of voice and text channels, including Facebook Messenger, Amazon Alexa, Google Home, Twilio and many more. Make use of Cognigy’s built-in webchat to deploy Cognigy.AI to your website with ease. Create a consistent user experience by keeping conversation context across channels.

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Omni-channel experience mobile

Insightful Analytics

Integrate with CRMs, ERPs, eCommerce and more

乐发彩票手机软件Discover trends, measure conversation KPIs and optimize the conversational experience through out-of-the-box dashboards – all in a GDPR-compliant manner. Integrate with your existing business intelligence tools through Cognigy.AI’s data connectivity capabilities.

Insightful Analytics

Contact Management

GDRP-compliant user profiles and personalization

乐发彩票手机软件Manage contact details and drive 1:1 personalization in all conversations, whilst ensuring GDPR-compliance through Cognigy.AI’s privacy management tools.

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Agent Live Chat

Increase your Bot performance with Agent Live Chat

乐发彩票手机软件At any time in a conversation, seamlessly transition the user to a human agent and continue to support the human agent through AI to solve the customer’s issue. Use Cognigy Live Chat or integrate with existing live chat tools like Ringcentral Engage Digital, Avaya Oceana, Genesys Pure Cloud or your contact center platform.

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Cognigy Voice Gateway

乐发彩票手机软件Voice Experience

Objective

乐发彩票手机软件Bringing the most intuitive form of human communications to your Conversational AI, supporting phone and WebRTC voice calls.

Solution

乐发彩票手机软件AI-based Voice Gateway solution for Contact Centers to deploy Virtual Voice Agents for automated phone conversations.

Cognigy Voice Gateway

Direct Intent Feedback

Conversational Experience

Objective

乐发彩票手机软件Receiving feedback on intent example sentence quality while creating the model.

Solution

Instant feedback enables higher quality intent models with lowest overlap and highest precision, making large intent collections easier to manage.

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Ai-solution

Customized Conversational AI Solutions - Tailored for you

乐发彩票手机软件Cognigy has the largest Conversational AI Implementation Partner Network. Trained, educated and experienced to provide you the best project & implementation support.